Support

Help with Streakia.

Find answers about habits, goals, reminders, widgets, and what happens when you reset your tracking data.

Start here

Three useful first checks.

Find today’s habit

Open a habit to record full or partial progress, skip it, or undo a recent entry. The saved history drives streak and challenge-day views.

Check the prompt

Reminder schedules are local to the device. Confirm notification permission and the habit’s weekdays before looking for an alert.

Reset with care

The Settings reset is limited to active tracking records and local surfaces. It preserves the purchase entitlement and is not a complete-erasure promise.

Frequently asked questions

Common questions.

How do I record a habit?

Open the habit for the current day and save the amount you completed. You can record full or partial progress, skip a day, undo a recent entry, and review your history.

Can I make a custom habit?

Yes. A habit can start from the library or be created manually. Its name, emoji, area, amount, unit, weekdays, and local reminder can be edited.

How does the 60-day plan count a day?

Saving a plan creates a 60-day challenge. A day counts when at least one habit is completed; the Habits and Stats surfaces show the resulting challenge record.

Why did a reminder not arrive?

Streakia schedules local notifications on the device, including habit reminders and an evening off-track alert. Check system permission, the habit schedule, and notification settings; there is no remote push server.

What can widgets show?

Streakia includes Today, Habit Streak Grid, Goal Pace, Goals Due Soonest, and 60-Day Ring widgets for the Home Screen. They read a snapshot on your device.

How do goals and photos work?

Goals may be manual or linked to a habit and can include a target date or count, progress, milestones, charts, and photos. Photos are selected through the system picker and stored locally; the original in Photos is not deleted by the app.

What does Reset everything do?

The active-store reset deletes habits, goals, challenges, and journal entries, resets profile progress, cancels local notifications, and clears the widget snapshot. A purchase entitlement is preserved.

Does reset erase every copy or restore my data?

No. If the app has trouble opening its local store, recovery files may remain on the device. System copies and backups are outside the in-app reset. Streakia does not provide its own backup, sync, or export feature.

How do I cancel Streakia Pro?

Open iPhone Settings → your name → Subscriptions → Streakia, or tap Manage subscription in Streakia’s settings. Pro stays active until the end of the period you paid for. Deleting the app does not cancel a subscription.

How do I get Pro back on a new phone?

Sign in with the Apple Account you bought Pro with, open the Streakia Pro screen, and tap Restore Purchases. This restores Pro access. It does not restore habits, goals, or journal entries. Those come back only if you restore the new phone from an iCloud Backup of the old one.

How do I get a refund?

Apple bills Streakia Pro, so refunds go through Apple. You can request a refund through Apple.

How can I contact support?

Email greg@streakia.com. There is no contact form on this website.

More information

Privacy and terms.

Read our privacy page for information handling and our terms page for subscriptions, use, and data-loss limits.

Back to Streakia

Need to install or reinstall Streakia? It is available on the App Store for iPhone.

Download on the App Store